Key antecedents influencing customer satisfaction with service recovery: a case of airlines in Malaysia

by Abas, Nurliyana
Published 2014

Key antecedents influencing customer satisfaction with service recovery: a case of airlines in Malaysia / Nurliyana Abas

by Abas, Nurliyana
Published 2014

The impact of QR code implementation on the level of satisfaction among restaurant customers / Nurliyana Abas, Hanani Hussin and Dr. Law Kuan Kheng

by Abas, Nurliyana, Hussin, Hanani, Law, Kuan Kheng
Published 2024

Green office practices towards sustainable work environments / Norafiza Mohd Hardi, Nurliyana Abas and Azlyantiny Mohammad

by Mohd Hardi, Norafiza, Abas, Nurliyana, Mohammad, Azlyantiny
Published 2024

The infusion speech skeleton application (Apps) concept as a teaching medium for office management & technology (OMT) students / Shamsinar Ibrahim … [et al.]

by Ibrahim, Shamsinar, Abas, Nurliyana, Hashim, Norhafiza, Shawalludin, Syahrini
Published 2021

Exploring the interconnection of social media, mental health and youth: A bibliometric analysis / Nurliyana Abas ... [et al.]

by Abas, Nurliyana, Hussin, Hanani, Mohd Hardi, Norafiza, Hashim, Norhafizah
Published 2023