Author Search Results

1

The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.

The Effect Of Internal Measures Of Service Quality On Business Performance: A Case Of Hotel Industry In Malaysia.

by Zailani, Suhaiza, Hj Din, Saari, Abd Wahid, Nabsiah
Published 2006

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2

The influence of cognitive satisfaction on the relationship between salesperson presentation skills and customer's intention to repurchase

The influence of cognitive satisfaction on the relationship between salesperson presentation skills and customer's intention to repurchase

by Wan Omar, Maznah, Ismail, Ishak, Abd Wahid, Nabsiah
Published 2007

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Conference or Workshop Item