Developing complaint and feedback management system (sistem pengurusan aduan dan maklumbalas) / Nur Shaliza Sapiai... [et al.]

by Sapiai, Nur Shaliza, Arifin, Noorfadzilah, Abdul Rahman, Firdaus, Che Yusoff Gemeti, Mazlam, Ismail, Mohd Nasir, Abdul Rahman, Sapiai
Published 2010