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The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services

The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services

by Wahab, Samsudin, Kamaruzaman, Jusoff, Al Momani, Khaled Abed Mufleh, Mohd Noor, Nor Azila
Published 2011

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2

The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services

The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services

by Wahab, Samsudin, Jusoff, Kamaruzaman, Al Momani, Khaled Abed Mufleh, Mohd Noor, Nor Azila, Mohd Zahari, Ahmad Suffian
Published 2011

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