Measuring e-statement quality impact on customer satisfaction and loyalty

by Bekhet H.A., Al-Alak B.A.
Published 2023

Assessing the relationship between higher education service quality dimensions and student satisfaction

by Al-Alak B.A., Alnaser A.S.M.
Published 2023

Measuring the acceptance and adoption of e-learning by academic staff

by Al-Alak B.A., Alnawas I.A.M.
Published 2023

Modelling client usage of e-statements: An empirical study in Malaysia

by Bekhet H.A., Al-Alak B.A.M.
Published 2023

Developing student satisfaction perception model for public and private universities in Malaysia

by Bekhet H.A., Al-Alak B.A., El-Refae G.A.
Published 2023