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1

Mediating effects of customer satisfaction and customer delight on perceived value and customer loyality in Iran's hotel industry

Mediating effects of customer satisfaction and customer delight on perceived value and customer loyality in Iran's hotel industry

by Asgarpour, Rasoul
Published 2016

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Thesis

2

Efficiency or inefficiency of customer satisfaction as one of the main antecedents of customer loyalty in tourism and hospitality industry

Efficiency or inefficiency of customer satisfaction as one of the main antecedents of customer loyalty in tourism and hospitality industry

by Asgarpour, Rasoul, Abdul Hamid, Abu Bakar, Sulaiman, Zuraidah, Asgari, Ali
Published 2015

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Conference or Workshop Item

3

Efficiency or inefficiency of customer satisfaction as one of the main antecedents of customer loyalty in tourism and hospitality industry

Efficiency or inefficiency of customer satisfaction as one of the main antecedents of customer loyalty in tourism and hospitality industry

by Asgarpour, Rasoul, Abdul Hamid, Abu Bakar, Sulaiman, Zuraidah, Asgari, Ali A.
Published 2015

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Article