Hubungkait di antara prestasi perkhidmatan dan kepuasan pelanggan PKU di UUM

by Basir, Muhammad Muhsin, Cheah, Julia Kin Yee, Ramli @ Ab Ghani, Nur Hapizan, Ismail, Nurul Hidayah, Khashim, Siti Zulaika, Iteng, Rosman
Published 2017