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CHEN, Yongchang
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CHEN, Yongchang
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CHEN, Yongchang
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Two studies exploring the effects of ageing cohorts and channel usage on the antecedents and consequence of customer satisfaction
by
CHEN
,
Yongchang
Published 2022
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2
Amazon: Facing low customer satisfaction in Singapore
by
ANG, Marcus
,
CHEN
,
Yongchang
Published 2020
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3
Using data visualisation to find F&B opportunities during a pandemic
by
ANG, Marcus
,
CHEN
,
Yongchang
Published 2024
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Getting the next swipe: Improving customer loyalty for OCBC bank credit cards
by
ANG, Marcus
,
CHEN
,
Yongchang
,
DARENDELI, S. Pinar
Published 2022
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Where next? Identifying new supermarket locations for the Dairy Farm Group
by
ANG, Marcus
,
CHEN
,
Yongchang
,
FOO, Yong Long
Published 2020
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