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Chua, Randy Wei Jing.
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Chua, Randy Wei Jing.
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Customer complaint behaviour of Singaporeans vs. non-Singaporeans in mid-range restaurants : evidence from generation Y customers.
by
Koh, Chiat Ying.
,
Chua
,
Randy
Wei
Jing
.
,
Phang, Edelina Chang E.
Published 2009
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Final Year Project
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