The Effects of Internal and External Attributions on Trust Repair

بواسطة Kim, Peter H., Dirks, Kurk T., Cooper, Cecily D., FERRIN, Donald L.
منشور في 2005

The Repair of Trust: Insights, Integration, and New Directions from a Cumulative Series of Four Conceptual Models

بواسطة Kim, Peter H., Dirks, Kurk T., Cooper, Cecily D., FERRIN, Donald L.
منشور في 2006