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Fikri Rifqi, 071111165

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EVALUASI IMPLEMENTASI 7 PRINSIP SISTEM MANAJEMEN MUTU ISO 9001 : 2008 DALAM PENANGANAN KELUHAN DI PDAM KOTA SURABAYA

by Fikri Rifqi, 071111165
Published 2017

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Theses and Dissertations PeerReviewed

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