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K. S. Gopala Iyer, Subramaniam
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K. S. Gopala Iyer, Subramaniam
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A TQM approach on the measurement of customer satisfaction for users of cellular telephones / Subramaniam a/l K.S. Gopala Iyer
by
K
. S.
Gopala
Iyer
,
Subramaniam
Published 1998
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