Total quality management implementation in higher education: concerns and challenges faced by the faculty

by Md. Ariff, Mohd. Shoki, Zaidin, Norzaidahwati, Sulong, Norzarina
Published 2007

Relationship between customers’ perceived values, satisfaction and loyalty of mobile phone users

by Md. Ariff, Mohd. Shoki, Hiew, Sok Fen, Ismail, Khalid
Published 2012

Website evaluation measures, website credibility and user engagement for municipal website

by Bakri, Norhani, Majid, Muhammad Khairi, Md. Ariff, Mohd. Shoki
Published 2015

Electronic service quality of Malaysia airline industry (low cost carrier)

by Majid, Muhammad Khairi, Bakri, Norhani, Md. Ariff, Mohd Shoki
Published 2015

The level of knowledge in a model of school financial management

by Ismail, Khalid, Syed Muhamad, Syed Ismail, Md. Ariff, Mohd. Shoki
Published 2014

Web-based factors influencing online purchasing in B2C market; view of ICT professional

by Md. Ariff, Mohd. Shoki, Ng, Sze Yan, Zakuan, Norhayati, Ishak, Nawawi
Published 2013

Electronic Service Quality of Iranian internet banking

by Md. Ariff, Mohd. Shoki, Zavareh, Farnaz Beheshti, Zakuan, Norhayati, Ishak, Nawawi
Published 2013

Acceptance of internet banking systems among young managers

by Md. Ariff, Mohd. Shoki, Yeow, S. M., Zakuan, Norhayati, Bahari, Ahamad Zaidi
Published 2013

The impacts of e-service quality and e-customer satisfaction on e-customer loyalty in internet banking

by Ooi, Yun Leong, Zakuan, Norhayati, Md. Ariff, Mohd. Shoki, Ismail, Khalid
Published 2014

Penambahbaikan interaksi proses bisnes untuk perkhidmatan deposit dan pengeluar tabung haji

by Md. Ariff, Mohd. Shoki, Khalifah, Zainab, Idris, Mohd. Hasbullah, Sulong, Nor Zarina
Published 2006

The impact of computer self efficacy and technology acceptance model on behavioral intention in internet banking system

by Md. Ariff, Mohd. Shoki, Ismail, Khalid, Zakuan, Norhayati, Ishak, Nawawi, Ismail, Khalid
Published 2013

The mediating effect of e-Satisfaction between e-Service quality and e-Loyalty in internet banking

by Tavakoli, Zohreh Bang, Md. Ariff, Mohd. Shoki, Abdul Rahim, Kamaruzzaman, Ismail, Khalid
Published 2014

Utilitarian and hedonic information systems in social networking sites: the effect on e-satisfaction and word-of-mouth

by Md. Ariff, Mohd. Shoki, Shan, Taykai, M. Zakuan, Norhayati, Abdul Rahim, Kamaruzzaman
Published 2014

Determination of brand personality dimensions for a laptop computer using AAKER’s brand personality scale

by Md. Ariff, Mohd. Shoki, Ooi, Teck Lim, Zakuan, Norhayati, Ishak, Nawawi, Ismail, Khalid
Published 2012

An empirical study of brand image toward consumers decision making

by Law, Lik Wang, Zakuan, Norhayati, Jusoh, Ahmad, Md. Ariff, Mohd. Shoki, Bahari, Ahamad Zaidi
Published 2011

Online purchasing behavior of Malaysia's young consumer

by Md. Ariff, Mohd. Shoki, SzeYan, Ng., Zakuan, Norhayati, Abdul Rahim, Kamaruzzaman, Ismail, Khalid
Published 2013

Consumer perceived risk, attitude and online shopping behaviour; empirical evidence from Malaysia

by Md. Ariff, Mohd.Shoki, Sylvester, Michele, M. Zakuan, Norhayati, Ismail, Khalid, Mat Ali, Kamarudin
Published 2014

Examining users' e-satisfaction in the usage of social networking sites; contribution from utilitarian and hedonic information systems

by Md. Ariff, Mohd. Shoki, Tay, Kai Shan, Zakuan, Norhayati, Ishak, Nawawi, Wahi, Mohd. Ridzuan
Published 2014

Web-based factors affecting online purchasing behaviour

by Md. Ariff, Mohd. Shoki, Yan, Ng Sze, Zakuan, Norhayati, Bahari, Ahamad Zaidi, Jusoh, Ahmad
Published 2013

Relationship between principal’s transformational leadership style and teacher’s job satisfaction

by Ismail, Khalid, Ibrahim, Abdul Halim, Ali, Abdul Halim, Dawi, Amir Hasan, Md. Ariff, Mohd. Shoki
Published 2015