Performance modelling and evaluation of a telecommunication contact centre: A queuing theory approach

by Balakrishnan, Balambigai, Munisamy, Susila
Published 2007

Line balancing and performance improvements: A case study of a television assembly plant

by Munisamy, Susila, Kok, Soak Chen
Published 2007

Technical efficiencies of Malaysian commercial banks: Two stage analysis

by Singh, Gurcharan Singh Pritam, Munisamy, Susila, Ibrahim, Abdul Razak
Published 2007

Productivity Changes of Pharmaceutical Industry in Bangladesh: Does Process Patent Matter?

by Azad, Md. Abul Kalam, Munisamy, Susila, Kwek, Kian Teng, Mutalib, Muzalwana Abdul, Saona, Paolo
Published 2018