The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry

by Tee, Chai Huat
Published 2010

An empirical investigation of existing customer's re-patronage intentions in a malaysian two-star hotel

by Tee, Chai Huat, Huam, Hon Tat, Md. Yusoff, Rosman, Rasli, Amran
Published 2011

The effects of service quality, customer satisfaction on re-patronage intentions of a hotel’s existing customers

by Tee, Chai Huat, Thoo, Ai Chin, Rasli, Amran, Md. Yusoff, Rosman, Huam, Hon Tat
Published 2012