A replication of ``an experimental test of the expectancy-disconfirmation theory of citizen satisfaction''

by Chen, Wenna, Dong, Binzizi, Hsieh, Chih-Wei, Lee, M. Jin, Liu, Ning, Walker, Richard Mark, Wang, Yao, Wen, Bo, Wen, Wen, Wu, Peiyi, Wu, Xia, Zhang, Jiasheng
Published 2022