The influence of after-sales service quality, relationship quality and alternative attractiveness on customer loyalty of Malaysian national carmakers

by Zainil Hanim, Saidin
Published 2017

Pengaruh faktor personaliti dan teknostres teknologi berlebihan terhadap keberkesanan gaya kepimpinan teknologi

by Zainil Hanim Saidin, Siti Haslina Md Harizan, Muhammad Firdaus Mohd Hanip
Published 2023

Examining industry-specific after-sales service quality towards the level of customer loyalty : a case of Malaysian national carmakers

by Zainil Hanim Saidin, Wan Afezah Wan Abdul Rahman, Siti Noratisah Mohd Nafi, Rohaizah Saad, Sany Sanuri Mohd. Mokhtar
Published 2022