DEVELOPING PRIMARY AND HUMAN RESOURCES BUSINESS PROCESS BASED ON EUROPEAN QUALITY IMPROVEMENT SYSTEM
To face that global competition, Indonesia higher education bodies must improve the quality of their service. Without an international quality standard, Indonesian higher education bodies will find it hard to compete againts international higher education bodies. European Quality Improvement System...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/11813 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | To face that global competition, Indonesia higher education bodies must improve the quality of their service. Without an international quality standard, Indonesian higher education bodies will find it hard to compete againts international higher education bodies. European Quality Improvement System (EQUIS) is an international accreditation that has an objective to increase the quality of management education worldwide. There are 10 standards and criterias that will be assessed by EQUIS. An appropriate business process design is required to meet that 10 standards and criterias. |
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