IT Balanced Scorecard Modeling For Supply Chain Management Using Zachman Framework Systematic
The main focus of this research is related to design Information Technology Balanced Scorecards which can be applied to business processes in supply chain management system. The support of IT infrastructures and services on logistics activities in supply chain area have been being a vital role for c...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/14378 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | The main focus of this research is related to design Information Technology Balanced Scorecards which can be applied to business processes in supply chain management system. The support of IT infrastructures and services on logistics activities in supply chain area have been being a vital role for companies manufacture, trade and logistic service companies.<p>In order to assess the performance of Information Technology support, some indicators associated with level management at strategic, middle and operational level will be used in balanced scorecards in structured manner. Zachman framework offers systematic and structured way but flexible in helping the cascading processes based on functional needs for each stakeholder. |
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