#TITLE_ALTERNATIVE#

• Main Author: SUTAWIGUNA (NIM : 29104313); Pembimbing: Dr. Ir. Mursyid Hasan Basri, INDRA
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/16064
• Institution: Institut Teknologi Bandung

PT (Persero) Angkasa Pura II (PT AP II) is a state own company engaged in the provinsion of airport management and air traffic services. The company menaged 12 airports in the western of Indonesia, including of Soekarno-Hatta International Airport in Tangerang. Soekarno-Hatta airport is the biggest airport in Indonesia with the remarkable busiest activities that has limited capacities of apron and tend to over capacity. The airport now is facing a various operational problems which has potentially decreasing of safety level and service level. Pursuant to field evaluation can be concluded that condition of operational in apron less competent because the limited space for maneuvering of all ground support equipment (GSE) operating in apron that serve ground handling services. <br /> <br /> <br /> As a sub system of airport operations activity, ground handling services has directly impact to the performance of the airport, especially concerning to service level and safety level. Conducting ground handling services that fulfill all standard requirements, automatically will increase airport performance and will reduce customer’s complaints. <br /> <br /> <br /> This final project is intend to look for ideal number of GSE that operated in apron which automatically will increase apron capacity and finally will improve service level and safety level in the airport, especially in Terminal 1. The research is using a descriptive analysis method and queueing model with condition of M/M/s/GD/&#8776;&#8776; and limited to operational approach. The problem its relied on enumeration of amount of optimum GSE and also activity of dominant on ground handling services which influencing of airport performance, that is ramp operations. <br /> <br /> <br /> The result of this final project is knowing the estimation optimum of GSE number that operated at the apron and to propose the airport management to implemented such ideal number of GSE regarding to improvement of airport performance. The ideal number of GSE is as of 623 units comparing with the existing ones of 1210 unit. The surplus of the GSE is amount to 587 units that occupied of apron space not less than 8.805 m2, which can be relocate to a new Terminal III that will operated on October 2009. By this scheme, there are no GHO will suffered and ground handling services can be performed as well as operational standard required that can increase the airport performance. <br />