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Today, the telecommunications industry is a hypercompetitive industry, where competition occurs so quickly that the competitive advantage held by the company may be lost due to the movement of a competitor or of the company itself. An asset of the company’s that is most important and valuable is...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/17695 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Summary: | Today, the telecommunications industry is a hypercompetitive industry, where competition occurs so quickly that the competitive advantage held by the company may be lost due to the movement of a competitor or of the company itself. An asset of the company’s that is most important and valuable is its employees, and on the basis of these considerations PT. Telekomunikasi Indonesia designing a new training program called the Talent Development. Talent Development is intended for training employees in PT. Telekomunikasi Indonesia and held for 6 months. This final paper is focus to find the degree of influence on talent development towards the level of employee productivity and to find the backwards in the implementation of talent development at PT. Telekomunikasi Indonesia, and provide new solutions and implementation plans for improvements to the talent development program. Based on interviews with Talent Development Manager of PT. Telekomunikasi Indonesia, there are problems in the implementation of talent development, where the results achieved have not reached the target. It can be seen from the Key Performance Index (KPI), which only rose slightly from 2009 to 2010. Research methodology used in this study is quantitative and qualitative by distributing questionnaires to 100 employees and also through interviews with some of the relevant manager. In this case, the main problem lies in the methods of talent development that according to questionnaires, the participants felt boring and monotonous so they cannot absorb the material that had been presented well. And the proposed solution is to add talent mapping program and also add some new learning methods such as role play, case studies, rolling assignment, and others which the learning process is not only done in the classroom but also outside the classroom or in work situation directly. Rolling scheduling and assignment material are one of the important thing and this can be seen from the new implementation plan for talent development that will be offered to the Talent Development Manager of PT. Telekomunikasi Indonesia |
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