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Performance monitoring system and real-time information availability are essential <br /> <br /> <br /> <br /> <br /> to support the success of a company strategic management. Dashboard and Scorecard <br /> <br /> <br /> <br /> <br...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/18383 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | Performance monitoring system and real-time information availability are essential <br />
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to support the success of a company strategic management. Dashboard and Scorecard <br />
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are performance management system that can facilitate an organization to measure, <br />
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monitor, and manage the performance of their business processes both from a <br />
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financial and non-financial that can be used to monitor the achievement of corporate <br />
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performance. <br />
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The purpose of this study is to develop a dashboard model with balanced scorecard <br />
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framework for company that supply electrical power to the company. This study <br />
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begins with a preliminary case study on the 3 (three) corporates/business units that <br />
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supply electrical power to the company, namely PT Krakatau Daya Listrik, Power <br />
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House Division of PT Batamindo Investment Cakrawala, and PT Pelayanan Listrik <br />
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Nasional Batam. Cross-case analysis conducted on strategic management, <br />
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performance management systems, and the use of performance indicators by the <br />
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three research object. Furthermore, strategic performance dashboard model <br />
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developed on 3 elements, namely information (internal and external), users, and <br />
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performance dashboard’s data presentation refers to the results of the preliminary <br />
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case study. <br />
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Based on the performance dashboard model development, a prototype strategic <br />
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performance dashboard built with the balanced scorecard framework for corporate/ <br />
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business unit that supply electrical power to the company. Prototype development <br />
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focused on 21 of strategic performance that can be configured for the corporate <br />
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executive with a presentation of the data in accordance with company requirements, <br />
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so the results from this study can be used in corporate/business unit electrical power <br />
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supply company to company in general. |
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