IDENTIFIKASI VARIABEL KUALITAS PELAYANAN BENGKEL UNTUK MEMPERBAIKI KUALITAS JASA BENGKEL MOBIL
Ibis research is aimed to identify the variables of the automobile maintenance service.seen as importa\'rrt by the consumer and influence the service quality and consumers\' sati.sfxctiorr. The <br /> research was done at PT Srikandi Diamond Motor using Ouahiv Function Deployment (...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/1942 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |