Development of Type B General Hospital Management Information System: Outpatient, Laboratory, and Ambulance Subsystem

• Main Author: ADITYA JONATHAN (NIM: 13513077), CALVIN
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/21478
• Institution: Institut Teknologi Bandung

The complexity of hospital services is increasing due to the introduction of BPJS <br /> <br /> <br /> Kesehatan. In making BPJS reimbursement claims, hospitals need to provide <br /> <br /> <br /> complete diagnosis and procedure data from outpatient and laboratory services. If <br /> <br /> <br /> there is a discrepancy between the data and the actual treatment received by a <br /> <br /> <br /> patient, those hospitals will bear losses. In addition, the referral process between <br /> <br /> <br /> polyclinics in a hospital is still troublesome for patients. Therefore, a management <br /> <br /> <br /> information system is needed to facilitate data recording for outpatient, laboratory, <br /> <br /> <br /> and ambulance services while also simplifying inter polyclinics referral process. <br /> <br /> <br /> Based on analysis results, the developed system serves to provide data structures <br /> <br /> <br /> for polyclinics, emergency departments, laboratories, ambulances, and procedures. <br /> <br /> <br /> The system also provides an interface for physicians to conduct inter polyclinics <br /> <br /> <br /> referrals. The system also facilitates business processes for outpatient, laboratory, <br /> <br /> <br /> and ambulance services. In addition to those functional requirements, the system <br /> <br /> <br /> also has nonfunctional requirements such as API security, route security, response <br /> <br /> <br /> time, and load time. <br /> <br /> <br /> The system is developed with a three-tier architecture using rich clients, API <br /> <br /> <br /> servers, and databases. Then, implementation of the system is done in accordance <br /> <br /> <br /> with design results. After implementing the system, functional and nonfunctional <br /> <br /> <br /> tests are done to the system. Based on test results, the developed system has already <br /> <br /> <br /> met all the defined functional and nonfunctional requirements. <br /> <br /> <br /> There are two conclusions that can be obtained from this Final Project. First, data <br /> <br /> <br /> recording for outpatient, laboratory, and ambulance services have been handled by <br /> <br /> <br /> the system, making the process less prone to errors. Secondly, inter polyclinics <br /> <br /> <br /> referrals can be done using the interface provided by the system. This made the <br /> <br /> <br /> referral process easier as patients are no longer required to return to the front office.