ANALYSIS OF QUEUING SYSTEM IN BPJS KESEHATAN KANTOR CABANG UTAMA BANDUNG

Badan Penyelenggara Jaminan Sosial Kesehatan (BPJS Kesehatan) is a public legal entity that directly responsible to the Indonesia's President and has a duty to organise public social assurance for all citizens of Indonesia. Queues are often encountered in BPJS Kesehatan. Their customers have to...

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Bibliographic Details
Main Author: Giaputra G, Edgar
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/21867
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Institution: Institut Teknologi Bandung
Language: Indonesia