DEVELOPMENT OF INFORMATION SYSTEM FOR TYPE B HOSPITAL MANAGEMENT: QUEUE AND HEALTH RECORDS MANAGEMENT SUBSYSTEM

• Main Author: BENEDICT (NIM : 13513003), JONATHAN
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/22708
• Institution: Institut Teknologi Bandung

Since the National Health Care Program was started in 2014, public hospitals all <br /> <br /> <br /> over Indonesia has been receiving a huge influx of patients. This caused many <br /> <br /> <br /> new problems which one of those is the increase of waiting time a patient must <br /> <br /> <br /> endure when queuing. Upon closer inspection, current public hospital system <br /> <br /> <br /> especially its queuing and health records system may need to be improved to help <br /> <br /> <br /> reduce waiting time. That’s why, this paper will focus in solving those problems. <br /> <br /> <br /> To resolve these problems, a web based queuing and health records subsystem has <br /> <br /> <br /> to be made. The subsystem will be designed specifically for controlling queues <br /> <br /> <br /> and registrations, controlling health records accesses, and accommodating health <br /> <br /> <br /> records sharing. A registration process is divided between general patients and <br /> <br /> <br /> healthcare patients. While, queues divided into two types, front office queues and <br /> <br /> <br /> individual services queues. There will also be two ways to register to front office <br /> <br /> <br /> queues, by physically registering and through the use of SMS services to register <br /> <br /> <br /> virtually. Current health records are still paper-based so in this project, electronicbased <br /> <br /> <br /> health records will be developed. Meanwhile, health records sharing will be <br /> <br /> <br /> conducted using Health Level 7 formats. <br /> <br /> <br /> The system architecture will be split into three tiers which are client-side, serverside, <br /> <br /> <br /> and database. Client-side will use APIs to communicate with the server-side <br /> <br /> <br /> which in turn retrieve data from the database. Client-side is implemented using <br /> <br /> <br /> Angular Typescript, while server-side is built using PHP Laravel. The testing <br /> <br /> <br /> phase is conducted to test functional requirements of the implemented system and <br /> <br /> <br /> the results stated that the system is able to fulfill those requirements and will be <br /> <br /> <br /> carried using several testing scenarios. <br /> <br /> <br /> Test results indicate that the developed subsystem is ready to operate and will be <br /> <br /> <br /> able to run in a hospital to carry out the tasks of controlling queue and registration <br /> <br /> <br /> also controlling the writing and access of health records.