TECHNICAL SERVICE EVALUATION IN EFFORT TO MEET CUSTOMER SATISFACTION (Case Study: Balai Besar Logam dan Mesin)
Balai Besar Logam dan Mesin (BBLM) as one of technical service provider must provide exellent service to industrial society to supports development of industries in Indonesia and supports them in the face of increasingly fierce industry competition and other globalization issues. To evaluate technic...
Saved in:
| Main Author: | |
|---|---|
| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/23080 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |