EVALUATION OF THE IMPLEMENTATION OF TELKOM SOCIAL RESPONSIBILITY

• Main Author: MEILIANI 29114415, SHINTA
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/24291
• Institution: Institut Teknologi Bandung

PT Telkom Indonesia (Persero) Tbk is a State-Owned Enterprise engaged in services and integrated <br /> <br /> <br /> <br /> telecommunication network in Indonesia. As a Limited Liability Company and as a SOE, Telkom is subject to <br /> <br /> <br /> <br /> 2 social responsibilities, which is CSR and PCDP. CSR legislation does not specifically regulate the practice <br /> <br /> <br /> <br /> of CSR, so that Telkom implements its CSR obligations through CSR PR based on the triple bottom line. <br /> <br /> <br /> <br /> Meanwhile, the PCDP regulations regulate 2 types of programs that Telkom must implement as a SOE, so <br /> <br /> <br /> <br /> that Telkom implemented Partnership Program and Community Development Program as types of PCDP <br /> <br /> <br /> <br /> programs. Through the Partnership Program, Telkom distributed revolving loan to SMEs with a loan <br /> <br /> <br /> <br /> administration service at 6% per annum for 2 years. Through the Community Development Program, Telkom <br /> <br /> <br /> <br /> distributed assistance (grants) in the form of assistance for victims of natural disasters; education and/or <br /> <br /> <br /> <br /> training assistance; health improvement assistance; assistance for the development of infrastructure and/or <br /> <br /> <br /> <br /> public facilities; religious facilities assistance; conservation assistance; social assistance in the context of <br /> <br /> <br /> <br /> poverty alleviation; as well as assistance of education, training, apprenticeship, marketing, promotions, and <br /> <br /> <br /> <br /> other forms of assistance related to increased fostered partners capacity of Partnership Program. <br /> <br /> <br /> <br /> This research aims to help Telkom to carry out social responsibility that is always in accordance with the <br /> <br /> <br /> <br /> basic concept of social responsibility and comply with legislation. Telkom realizes that business sustainability <br /> <br /> <br /> <br /> depends on how well Telkom can have positive impacts on the stakeholders. In this research, the researcher <br /> <br /> <br /> <br /> conducted evaluation of the implementation of Telkom social responsibility based on theories of CSR and <br /> <br /> <br /> <br /> PCDP to determine whether the implementation of social responsibility by Telkom is in accordance with the <br /> <br /> <br /> <br /> basic concept of social responsibility or not. The researcher also conducted evaluation of the implementation <br /> <br /> <br /> <br /> of Telkom social responsibility based on legislation of CSR and PCDP to determine whether the <br /> <br /> <br /> <br /> implementation of social responsibility by Telkom comply with legislation or not. <br /> <br /> <br /> <br /> From the analysis result, it was found that the implementation of social responsibility in Telkom is in <br /> <br /> <br /> <br /> accordance with the basic concept of social responsibility, except Partnership Program. Implementation of <br /> <br /> <br /> <br /> social responsibility by Telkom also comply with legislation. Related to Partnership Program which is not in <br /> <br /> <br /> <br /> accordance with the basic concept of social responsibility, Telkom still have to implement Partnership <br /> <br /> <br /> <br /> Program as one of the programs on Telkom social responsibility. Telkom's observance to legislation must be <br /> <br /> <br /> <br /> maintained. <br /> <br /> <br /> <br /> However, there is an opportunity that Telkom can use to carry out social responsibility activities that are truly <br /> <br /> <br /> <br /> in line with the main commitment of Telkom in carrying out the social responsibility without violating <br /> <br /> <br /> <br /> legislation. CSR legislation does not specifically regulate the practice of CSR in Indonesia, so that Telkom <br /> <br /> <br /> <br /> through CSR PR can carry out social responsibility activities related to community development as a form of <br /> <br /> <br /> <br /> utilization of the opportunity and as an effort to fulfill Telkom's main commitment in carrying out social <br /> <br /> <br /> <br /> responsibility that is to develop quality of life and empower society in a sustainable way.