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Telecommunication technology is needed as an essential aspect to communicate and get information via voice services. Call center is an intermediary that has an important role between the company and the consumer. As the operation of call center grows it is important to do the efficiency so that it c...
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| Main Author: | |
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/24582 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |