EVALUATING CUSTOMER LEVEL OF LOYALTY BASED ON THE USE OF LOYALTY CARD AT COKOTETRA E IN BANDUNG

Cokotetra Café is a coffee shop that located on Jalan Dago, Bandung, which serves coffee drinks as a main menu. Cokotetra Café was established in 2012 and now the cafe is trying to run a new strategy, which is creating loyalty card for its customers. The cafe owner aims to get through this new...

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Bibliographic Details
Main Author: ASTARI (NIM 19014028), VIVI
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/24656
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Institution: Institut Teknologi Bandung
Language: Indonesia