DETERMINATION OF PRIORITY LOCATION FOR ATM DRIVE THRU IN BANDUNG ACCORDING TO CLIENT AND BANK ASPECTS
ATM Drive Thru represents one of the banking innovation in ATM services, to give service excelent and amenity to the client. For the banking transaction in ATM, the client have not to park his vehicle, instead just do the banking transaction from within his vehicle. This time the location of ATM Dri...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/25145 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
Summary: | ATM Drive Thru represents one of the banking innovation in ATM services, to give service excelent and amenity to the client. For the banking transaction in ATM, the client have not to park his vehicle, instead just do the banking transaction from within his vehicle. This time the location of ATM Drive Thru in bandung has limited, only in the branch on the head office from the bank. Determination of location priority for ATM Drive Thru conducted in. 2 phases, these: <br />
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1st phase : Determination for the location of ATM Drive Thru with assessment of cross tabulation score, according to client needs and variables. The most dominant variables in determination of location for ATM Drive Thru was: the location has a clean sign and reachable, consequently it must have security guard and also have good lighting. Based on this variable choosen five of the most wanted location by the client, they are on jalan Ir.H.Djuandha, jalan Cihampelas, jalan Gatot Subroto, jalan Soekarno Hatta and jalan Dipati Ukur. <br />
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2nd phase: Determination for the location of ATM Drive Thru using the AHP method. |
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