PERANCANGAN MEKANISME MANAJEMEN RISIKO PADA PT KHARISMA PRINTEX

• Main Author: DWI NURHAYATI NIM 13414046, ANANDA
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/25470
• Institution: Institut Teknologi Bandung

The problem of this research is designing a risk management mechanism at PT Kharisma Printex (PT KP). This research is based on the lack of risk management standard or guidance at PT KP despite the need of a mechanism that can anticipate quality reduction, timeliness, and other losses for the company. The purpose of this research is to design the risk management mechanism through mapping the business processes, identify and analyze risks, and design the appropriate risk mitigations at PT KP. <br /> <br /> This research uses ISO 31000 framework to design risk management mechanism. The methods used in this research are Failure Mode and Effect Analysis (FMEA) combined with fuzzy Analytical Hierarchy Process (AHP), linguistic weighted geometric (LWG) operator and fuzzy priority. This research also uses 5-whys and effect list for identifying the causes and effects of identified risks. Risk mitigations are designed using bow-tie analysis, specifically the shell bow-tie. <br /> <br /> The results show that PT KP has 132 risks based on its 69 3rd level business processes at Production Department and Marketing Department. 42,4% of risks were found in Marketing Department and the rest of 57,6% risks were found in Production Department. From the 132 identified risks, 8 risks were chosen to be treated based on the management’s request to pick 1 top risk with the highest priority for each of its division. 5 risks are chosen from the Production Department and the remaining 3 risks are from Marketing Department. As a result, 31 out of 35 proposed risk mitigations were approved by the process owners.