BUSINESS PROCESS IMPROVEMENT OF IMPORT ADMINISTRATIVE IN PT WIJAYA KARYA (PERSERO) Tbk TO REDUCE DWELLING TIME

• Main Author: ANGGA ADITIA WIBAWA NIM 94516015, DWI
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/26770
• Institution: Institut Teknologi Bandung

Procurement play a major role in keeping material cost down. Many firm rely on <br /> <br /> global sourcing to remain competitive and survive today’s competitive markets. The <br /> <br /> procurement of imported goods is very complicated due to the highly dynamic <br /> <br /> customs regulations, so the human resources and company business processes must <br /> <br /> be able to adapt to those changes. A failure to adapt can cause the emergence of <br /> <br /> obstacles and loss, including the increase in port charges, storage charge, the risk <br /> <br /> of decreasing quality of goods, project progress delay handled by PT Wijaya Karya <br /> <br /> (Persero) Tbk. <br /> <br /> As a state-owned enterprise, Wika's average dwelling time is at 7.6 days, far from <br /> <br /> the government's target of 2.5 days. Development of business process improvement <br /> <br /> Administration of internal customs is required in order to achieve better figures <br /> <br /> targeting the government or exceeding the target on the company's internal <br /> <br /> benchmark of 3-4 Days (50%). Improvement of business processes using Business <br /> <br /> Process Improvement (BPI) approach. The next stage is the development of <br /> <br /> simulation models from the existing Alternative. This simulation model is used to <br /> <br /> test performance achievement by the model that has been set in the previous stage. <br /> <br /> The results of the study resulted in alternative models 1 payment technology, <br /> <br /> bureaucracy elimination (in the finance department and directors), and alternative <br /> <br /> model 2 by emphasizing the bureaucracy and organization of the organizations <br /> <br /> involved (project, finance department, and directors, Banks). Average comparison <br /> <br /> of alternative system 2 with alternative model 1 and actual system model, ie 2.3 <br /> <br /> days, 5.1 days and 7.6 days respectively. The alternative model 2 has an average <br /> <br /> time of customs administration process that is smaller than the other two models, <br /> <br /> and can reduce the 40% processing process and reduce the actors involved by 35%.