CUSTOMERâS EXPECTATION STUDY TOWARDS BANDUNG METRO CAPSULEâS SERVICE QUALITY
Transportation can be defined as a tool for moving people and goods from point to point to fulfill any needs that can give benefit in space and time. To reach their destination, people can use city bus, trains, bicycle, ferries, and airlines as public transportation. Lack of adequate public transpor...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/27174 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |