USER EXPERIENCE EVALUATION TEST OF PUBLIC TRANSPORT STOP SIGN SYSTEM IN BANDUNG

• Main Author: SUCI LESTARI (NIM: 27115035), INTAN
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/28083
• Institution: Institut Teknologi Bandung

Public vehile stop sign as a visual communication that placed on pedestrian area <br /> <br /> has the function of providing information as a sign where public transportation <br /> <br /> should stop and be a place where pessanger can wait the ride. In 2016 at Bandung, <br /> <br /> through Dinas Perhubungan, imposed a stop signage with the new design. This stop <br /> <br /> signage is the first ever signage in Indonesia thatconsist of more complete <br /> <br /> information about public transport routes. This change was made in conetion with <br /> <br /> the Bandung Urban Mobility Project as one vision of Bandung to become a smart <br /> <br /> city. The current stop signage types have more specific functions such as; Angkot <br /> <br /> stop signage, Bus TMB stop signage, and school bus stop signage. The goal of the <br /> <br /> sign is to meet the needs of the community in carrying out activities using public <br /> <br /> transport to stop at a right place as to reduce the risk of congestion. But in reality, <br /> <br /> many people are still misunderstanding the function of the sign because it was <br /> <br /> considered not able to meet the needs. The purpose of this study is to evaluating the <br /> <br /> signage based on user experience spesificaly in Angkot stop signage because it was <br /> <br /> the only signage designed by the designer, Kudos Design Collaboratory and it was <br /> <br /> the most stop signage that applied in Bandung. This research using a type of <br /> <br /> explanatory sequential study in which UX evaluation tes data becomes a support <br /> <br /> for analysis the signage by doing observation, interviews, and literature studies. <br /> <br /> The results of this study indicate that public transport stop signage in Bandung <br /> <br /> have not been able to meet the needs of public transport users. In addition, the <br /> <br /> signage that have been spreaded around the city have inconsistent grapich <br /> <br /> elements. It can be concluded that there is an inconsistency between facility <br /> <br /> providers expetation and user experience. In this study, public transport stop <br /> <br /> signage design recommendation was presented by considering the needs and <br /> <br /> experience of public transport users to keep up with Bandung Urban Mobility <br /> <br /> Project.