RISK MANAGEMENT AND RISK PRIORITIZATION USING ANALYTICAL HIERARCHY PROCESS IN TELKOMMETRA

• Main Author: WAYAN WAHYU GAUTAMA - Nim: 29115597, I
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/28202
• Institution: Institut Teknologi Bandung

<p align="justify">Established since 1997, PT. Multimedia Nusantara (TelkomMetra) which 99.99% of its shares owned by PT Telekomunikasi Indonesia Tbk (Persero), previously was a Pay TV service provider is currently a leading player in Information, Media, Edutainment and Services (IMES) services in Indonesia. The issue is TelkomMetra not implementing risk management in corporate level yet. It supported by the fact that one of the TelkomMetra risk exist on Telkom Indonesia Risk Profile in 2016, in which the risk is in very high level. The synergy around Telkom Group makes the implementation of risk management for all the subsidiaries is mandatory as regulation of director of Telkom Indonesia PD. 614.00/r.00/HK-200/COPD00300000/2015 in September 30, 2015 about the Corporate Risk Management stated that risk that faced by subsidiary become the responsibilities of each subsidiaries where the implementation is coordinated by Risk Management Division. The objectives of the research are identify the possible event that obstruct the objectives of TelkomMetra, determine the risk exposure (risk level) of TelkomMetra and determine the appropriate mitigation plan based on risk prioritization. The risk management process including risk identification, risk assessment, risk mapping, risk prioritization and risk mitigation. Risk prioritization using AHP method used to determine the risk priority for risk mitigation. There are 30 risk identified classified into 4 risk category: strategic, operational, reporting and compliance. The risk assessment result are 15 risks in very high level, 7 risks in high level, 4 risks in medium level, 2 risks in low level and 2 risks in very low level and . TelkomMetra risk mitigation accepting 4 risk in low and very low level and mitigate 27 risk in medium, high and very high level. <p align="justify"> <br />