ANALYSIS OF QUEUING SYSTEM AT TELLER BANK RAKYAT INDONESIA CENGKARENG TIMUR UNIT OFFICE

Competition between banks is increasingly emerging. To provide added value to customers, effective queuing line is one from many form of services that needs more attention, since it can be one factor that can affects customer satisfaction. <br /> <br /> At Teller of Bank Rakyat Indonesia...

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Bibliographic Details
Main Author: Wirapradana (19015118), Khitah
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/28481
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Institution: Institut Teknologi Bandung
Language: Indonesia