THE MEASUREMENT OF HUMANWARE READINESS IN A TECHNOLOGY TRANSFER PROCESS TO DEVELOP HUMANWARE COMPETENCY IMPROVEMENT PROGRAMS (Case Study: The Implementation of Integrated Management Systems at Department of Quality and Occupational Health, Safety, and Environment Systems in PT Pindad (Persero))

• Main Author: APRIANDI A. P. M. NIM 14414021, LUCKY
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/28638
• Institution: Institut Teknologi Bandung

Department of Quality and Occupational Health, Safety, and Environment Systems (QOHSES) as a department in PT Pindad (Persero) is responsible for the implementation of Quality and Occupational Health, Safety, and Environment Systems in corporation level. Department of QOHSES in PT Pindad (Persero) is also responsible for the update of the obsolete management systems to the most updated Integrated Management Systems (IMS) that consists of three management system standards (Quality Management System, Environmental Management System, and Occupational Health and Safety Management System). The effort done by Department of QOHSES in PT Pindad (Persero) to implement and deliver the updated IMS to the entire corporate divisions can be classified as a kind of technology transfer process. The researcher has executed the research about the measurement of humanware readiness level in technology transfer process at Department of QOHSES in PT Pindad (Persero) as a department that is responsible for the implementation of IMS in corporation level. Information gained from the result of the measurement will be used as a principle for the development of humanware competency improvement training programs. <br /> <br /> Two types of respondents that are involved in many steps of data collection executed by the researcher are the experts by approaching some of Delphi method principles and also the non-expert employees from Department of QOHSES in PT Pindad (Persero) involved in technology transfer process. The research model used in this research is referenced from humanware readiness model developed by Syafriana et. al. (2013). <br /> <br /> By using humanware readiness model developed by Syafriana et. al. (2013), the researcher has been able to obtain the limit values from each of four technology transfer phases. The limit values are 2,300; 3,314; 3,927; and 4,547. The researcher also found that Department of QOHSES in PT Pindad (Persero) is on the Phase I of technology transfer by the context of the implementation of updated IMS. After doing some steps of data collection and processing to the non-expert employees from Department of QOHSES in PT Pindad (Persero) involved in technology transfer process, the researcher found that each of the respondents is able to reach at least Phase I of technology transfer process, hence can be concluded that they have the readiness to face the current technology transfer process. <br /> <br /> The researcher also has developed the training programs through 20 materials to three humanware readiness subcriteria that are still needed to be improved. Those three subcriteria are empathy, work values and ethics, and external awareness. The development of the training program is referenced from Noe et. al. (2011) while the design of the materials is referenced from Bloom’s Taxonomy that has been revised by Anderson and Krathwohl (2001).