EMPLOYEE HAPPINESS OF OFFICE BOYS/GIRLS IN AN INDONESIAN BUSINESS SCHOOL: A PHENOMENOLOGICAL STUDY

• Main Author: Nabila Rifda (19015215), Nurin
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/29796
• Institution: Institut Teknologi Bandung

Every person has the right to have their motivation in their every action that their <br /> <br /> take, including the decision to take a job. Their motivation could occur from internal or <br /> <br /> external factor such as their certain condition. It also applies to office boy/girl as one of the <br /> <br /> blue-collar worker. They have their own reason why they willing to take an office boy/girl <br /> <br /> who has a high workload in physical terms. But even so, an office boy/girl has the right to get <br /> <br /> their own happiness in their working process. And although their job was relies more on <br /> <br /> physical abilities, which is draining, tiring, difficulties and ease of work, there also have their <br /> <br /> own happiness in the working process which is not clearly visible if it is not considered well. <br /> <br /> The author was using phenomenology method as for this research that took a study case in an <br /> <br /> Indonesian Business School. The researcher used phenomenology for this research with the <br /> <br /> intention of find out the essence of experiences and increase of happiness level of office <br /> <br /> boy/girl who work in an Indonesian Business School. Experiences, and relationship was <br /> <br /> important factor that could influenced directly or indirectly to office boy/girl happiness, where <br /> <br /> experiences factor was classified into three groups, and the relationship was classified into <br /> <br /> four groups. For collecting data process, the researcher was using in-depth interview to the <br /> <br /> key informant or respondent. The result was, researcher find out that the office boy/girl who <br /> <br /> work in there has two motivations for working there, there were their main, and supporting <br /> <br /> motivation. Even though they had different motivation, they get some similar experience and <br /> <br /> have a similar relationship when they working in there. In experiences area, office boy/girl <br /> <br /> was facing what they felt, their job challenge, and the jobs stress level. For office boys/girlls <br /> <br /> relationship factor, they has whether it good or bad relationship with their closed-related <br /> <br /> person, lecturer, college student, and also their co-worker. At the end, office boy/girl <br /> <br /> experiences area, and their relationship with other parties had significant impact to their level <br /> <br /> of happiness.