STUDY OF BIG DATA UTILIZATION BY RELATED STAKEHOLDERS IN MASS TRANSPORTATION SYSTEM DEVELOPMENT (CASE STUDY : BUS RAPID TRANSIT SYSTEM DEVELOPMENT PROJECT IN DKI JAKARTA)

• Main Author: SYOPHIRA HERMAWAN - NIM : 15414006, RADESMA
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/30096
• Institution: Institut Teknologi Bandung

<p align="justify">Jakarta as the one of the largest metropolitan city in the world suffered severe <br /> <br /> congestion for a long time. One of the strategies used by DKI Jakarta government to <br /> <br /> combat this issue is by implementing a good mass transportation system by executing <br /> <br /> the Bus Rapid Transit (BRT) system. In order to improve a better BRT system, the <br /> <br /> government of DKI Jakarta through UPT Jakarta Smart City collaborated with PT. <br /> <br /> Transjakarta and Pulse Lab Jakarta undertake a project to study the BRT system <br /> <br /> enhancement using real – time data analytics. The project is implemented in 2016 and <br /> <br /> is the first big data utilization project for mass transportation development that <br /> <br /> conducted by DKI Jakarta Government. The implementation of this project has <br /> <br /> indicated that big data technology has been implemented in the development of BRT <br /> <br /> system in DKI Jakarta. However, it is not yet clear how the big data utilization <br /> <br /> processes occured, how far the benefits can be gained and how the stakeholders <br /> <br /> influence the process. Through literature study and semi-structured in – depth <br /> <br /> interviews, this study analyze the stages and the technical processes of big data <br /> <br /> utilization in DKI Jakarta BRT system; the roles and networks among stakeholders; <br /> <br /> the importance of big data to improve BRT system and its obstacles; and examine big <br /> <br /> data utilization to support data driven policy in DKI Jakarta. As a result of the study, <br /> <br /> it is known that big data contributed in supporting a better BRT development planning <br /> <br /> process in the component of customer service and networks expansion, modes <br /> <br /> integration, and also in bus information and management system. In addition, this <br /> <br /> study shows the diversity of stakeholders involved in the project influence the process <br /> <br /> of big data utilization.<p align="justify">