CUSTOMER SERVICE EXPECTATION AND EXPERIENCE OF FREDDO COFFEE SHOP BANDUNG
The coffee industry has proliferated in big cities, especially the city of Bandung. The rapid development makes every coffee shop requires strategies to survive. One good marketing activity as a strategy that can be done to compete is by providing excellent quality service. <br /> <br />...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/30293 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |