#TITLE_ALTERNATIVE#

• Main Author: MERIZA (NIM 29106027), RESTI
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/30340
• Institution: Institut Teknologi Bandung

<p align="justify">PT. XYZ, supplier for telecommunication companies in Indonesia, demands its employees to have certain characteristic such as competence, dynamic, and always be a leader in innovation. PT. XYZ's organization system and HR as subdivision of company's corporate secretary and HR division faces several problems. One of the problem is the subdivision has not described a detailed program of technical competency training which is appropriate with the company's business process. <br /> <br /> The research uses technical competency model to develop training program which is needed in company's subdivision of organization system development and HR. Technical competency is determined by using the work flow approach. Work flow approach is an approach determined by the type and character of the product produced, in order to define stages or work flow. The first step of this approach is defining the dimension of technical function. The second step is grouping HR function into its sub functions. The next step is analyzing business process in sub division of organization system & HR. Based on those steps, training's needed in the subdivision can be determined. Validation, as the last step of this research analysis, done through interview with assistant of manager of subdivision of organization system development & HR to value significance level of not only dimension of technical competency but also design of training program. <br /> <br /> Training program done through two methods, which are training that held in the company (In-house) & training that held outside the company. In implementing the training, the company has to prioritize time, cost, and the needs of material. Steps in implementing the training program are need assessment, ensuring employee's readiness for training, creating a learning environment, ensuring transfer of training, selecting training methods, and evaluating training programs. <p align="justify"> <br />