GROWTH STRATEGY THROUGH CAPABILITY BUILDING (CASE OF PT. SUWANDA KARYA MANDIRI)

• Main Author: Srikandi Agung, Ayu
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/33135
• Institution: Institut Teknologi Bandung

The growth of infrastructure in Indonesia incite engineering consultant as one of stakeholders to obtain vast project across Indonesia. PT Suwanda Karya Mandiri is engineering consultant which have been operating for 14 years and arose linearly year to year from the revenue, except the more than 50% decreasing revenue on last year. Even tough this motion looks smooth for recent years, yet in fact no company is growing without gap in growth size i.e. revenue and infrastructure hereinafter referred to as growing pain. The objective of this research is to analyze what are the main causes of pain symptoms that appear and procure an utmost solution for the company to minimize its growing pain. This research is using observation, interview, and questionnaire in collecting the data. In the beginning of research, the author conduct questionnaire in order to find how big the growing pain in this company is. Then, the author is analyzing the growth stage and its crisis for supporting data. Root cause analysis is used for predicting the general problem that cause pains. This study indicates that the position of the company is in the Collaboration phase so that face crisis of growth. Since the external factors from government policy still points out positive movements in infrastructure development therefore internal factor need to be considered to face the challenge in the future. The finding shows that this company is lack of capability. In order to know what capabilities that cause pains in employee performance, the author spread the questionnaire through employee from each division. There are four major problems in employee’s capabilities which is lack of motivation, inaccuracy and unfavorable results, skill improvement, and slow adaptation. There are several alternative solutions to cure these pains such as doing casual and open-minded discussion regularly, apply project management application and logbook, conduct weekly report, propose course that related to new knowledge, and soft skill training. This research help PT. Suwanda Karya Mandiri elevate their performance in order to face next challenge and increase their revenue.