IMPLEMENTATION THE ORGANIZATION CHANGE IN SOLVING HUMAN RESOURCE PROBLEM AT ZYX COMPANY IN JAKARTA

• Main Author: Pratiwi, Widdya
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/35225
• Institution: Institut Teknologi Bandung

The competition among the construction companies will have intense competition. The company should develop its own competitive advantages so the client will be satisfied with the work of the company. Three categories which affect worker productivity, are labor factors include age, education, experience, working hours, payment methods, absence and size of work team; factor work activities include field location work, type and amount of material, and weather conditions; and field management factors include congestion, transportation distance, availability workers, machinery, materials, equipment, and field management (Wuryanti, 2010). Human resources are quite important in construction companies. In this case, a family construction named PT. ZYX has only realized how important it is to manage human resources properly so that their business can continue to run as it should. The company knows that they have shortcomings in managing their human resources. The problem that PT. ZYX face is the situation of their employees in the field who resign in the middle of the project. It will affect the project as a whole. If it continues, then it will damage the image of the company. This research conducted to address the existing problems by implementing organizational change within the company. This research uses semi-structured interviews and non-participant observation . this research produced several issues, there are employee turnover, organizational structure that is not implemented and company changes. In addition there are other findings from the results of interviews, there are the nepotism that happen in the company, employee loyalty to the company and the problem of official contracts between company and employees. From the result of of the issues, it can be conclude that the main source of the issue is the organizational structure. The company does not implemented the organizational structure and the company does not have any specific division to take care their human resource. The company only has a Personnel Division to take care the employees administration. The company need Human Resource Division to take care all the human resource of the company. This Human Resource Division will manage human resource well and solve the existing problem that relation to the employees. In this research, the researcher use Lewin’s Change Model to change the organization and make a new division to HR Division. The goal is that the company can manage their human resource and solve the problem that occur in the company.