PROCESS IMPROVEMENT OF CLAIM SETTLEMENT IN A LIFE INSURANCE COMPANY
Every stage of process in claim settlement is moment of truth. Completing the claim settlement process is crucial in running the life insurance business. In the condition where competition getting tougher with low awareness about the insurance need, losing customer become a major problem where disap...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/35503 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |