IMPROVEMENT OF INVOICE PROCESSING IN PT BDK

• Main Author: Diana Fauziah, Resti
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/36654
• Institution: Institut Teknologi Bandung

PT BDK is one of the world-class companies that is processing natural gas into liquid gas. Finance and Accounting department is one of dept. in PT BDK which has role to do a payment to third parties. It is becoming the responsibility of the Account Payable (AP) sub-section under the Finance section. In accordance to the Goal Objectives (GO) of the Finance and Accounting department, the AP must make payments that are valid, accurate, and timely. The payment duration is 30 days. Based on a summary report in the Invoice Tracking System, there are still invoice processing over 30 days around 296 invoices. The average of late invoices per month was around 6.15% in July 2017-July 2018 and the highest amount of late invoices is around USD 655,000 in April 2018 while the target of remaining fund per month is USD 500,000. Therefore, this paper is written to analyse and find solutions for late invoice processing so that PT BDK can decrease late invoice processing until 0%. Based on data which is gathered from interview and internal discussion, the author analyse the data using Current Reality Tree method to find the root cause. There are six root causes are found: 1) Invoice requirement has not existed in e-Proc. And e-Contract, 2) AP have not done invoicing socialization to users, 3) Less knowledge about tax regulation, 4) Lack coordination with suppliers, 5) PT BDK still use SOP 2013, and 6) Inadequate Invoice Tracking System. Some of the root causes are further analysed to create several alternatives solutions, except 3rd root cause because it is out of scope. The alternative solutions for each root cause will analyse by considering it cost, time, and the complexity. The solution which is selected for solving each root cause is the solution which is having high priority. High priority means low cost, low time, low complexity. The best solution for each root cause are 1) Do coordination between Finance, IT, and Procurement & Contract Dept. to input invoice requirement in e-Proc. and e-Contract, 2) Socialize about invoicing procedure to all internal users., 3) Socialize about invoicing procedure to all suppliers, 4) AP team revise SOP 2013, and 5) Improve Invoice Tracking System.