PERFORMANCE APPRAISAL SYSTEM DEVELOPMENT CASE STUDY AT PT PEMBANGKITAN JAWA BALI - BADAN PENGELOLA WADUK CIRATA
PT Pembangkitan Jawa Bali (PJB) is an electricity generation company and subsidiary of PT PLN. We are engaged in electricity generation, operations, maintenance, and other businesses related to national electricity. Established on October 3, 1995, we operate in various regions throughout Indonesia....
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/36830 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | PT Pembangkitan Jawa Bali (PJB) is an electricity generation company and subsidiary of PT PLN. We are engaged in electricity generation, operations, maintenance, and other businesses related to national electricity. Established on October 3, 1995, we operate in various regions throughout Indonesia. PJB currently has a performance assessment system called SIMKK (Sistem Informasi Manajemen Kinerja Karyawan). The most employee feels that performance appraisal is conducted by each assessors is unfair because they do not know the results for their performance and also they do not know how to improve their performance because there is no feedback from the assessors. The company also will not get any result of employees improvement based on their past performance.
Therefore, the objectives from this research are to discover what employees and company need with the current performance management and to find effective system of performance appraisal at PJB BPWC. The result from this research are managers must align the long-term unit plans (RJPU) contained in the contract performance of the BPWC Unit with employee performance during the appraisal period (one semester). Base on interviewing some employees, they said if direct supervisors must give praise for the ability of employees to achieve targets. Similarly, if the employee is not able to achieve the target set at the beginning of the semester, the immediate supervisor must explain his performance and help provide solutions to improve his performance in the coming semester. Proposed business solutions from the root of the problem found is to create a new performance appraisal system that resembles a cycle by involving several aspects such as commitment from the leader, making careful planning related to performance agreements, conducting performance assessment activities and managing those performances when done until finally it will produce a performance assessment to be returned to the supervisor and submitted to the employee to get clear and detailed feedback
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