STUDY OF ELECTRONIC WALLET IN INDONESIA
The era of digitalization has penetrated the payment system. It can be seen from the emergence of a cashless payment system, called electronic money. There are two kinds of electronic money products, one of which is server-based namely an electronic wallet (E-Wallet). This study focuses on electroni...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/40908 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | The era of digitalization has penetrated the payment system. It can be seen from the emergence of a cashless payment system, called electronic money. There are two kinds of electronic money products, one of which is server-based namely an electronic wallet (E-Wallet). This study focuses on electronic wallets, ranging from system mapping, intention to use, to future prospects. The author uses qualitative approach by conducting content analysis to gain E-Wallet system mapping. Meanwhile, the author uses TAM (Technology Acceptance Model) to examine the electronic wallet intention to use. There are 4 dimensions (electronic wallet characteristics, individual differences, adoption readiness and credibility risk) which included 12 independent variables (mobility, reachability, compatibility, convenience, innovation, knowledge of electronic wallet, perceive ease of use, social influence, facility conditions, perceive usefulness, security risk, and privacy risk). The author distributed questionnaires and obtained 207 respondents, the data was processed using SmartPLS software where the data was valid and reliable. The accepted hypothesis shows the criteria of an acceptable electronic wallet model: reachability, compatibility, convenience, knowledge of electronic wallet, perceived ease of use, perceived usefulness, and security risks. Furthermore, electronic wallets are supported by several parties so the business is growing, and electronic wallet could face challenges in the future. |
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