E-GOVERNMENT SECURITY GOVERNANCE SYSTEM USING COBIT 2019 (APPLICATION STUDY ON AGENCY X)

• Main Author: Septiyana Kasma, Vira
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/46275
• Institution: Institut Teknologi Bandung

e-Government or also known as Sistem Pemerintahan Berbasis Elektronik (SPBE) is needed to create clean, effective, transparent and accountable governance as well as to improve quality and to make reliable public services. e-Government is one of the programs under the Bureaucratic Reform which began in 2010. Bureaucratic Reform is an effort of the government to make fundamental reforms and changes to the system of governance. e-Government in Indonesia is based on Presidential Regulation Number 95 of 2018 about Sistem Pemerintahan Berbasis Elektronik. Prior to this regulation, e-Government had been carried out individually by the Ministry, Institution and Local Government. This resulted in the e-Government not being integrated. The Presidential Regulation was made to integrate the implementation of the e- Government in the Ministries, Institutions and Regional Governments. The problem is that some derivative regulations do not yet exist, so the implementation of e-Government is constrained. One of the unregulated derivative regulation is the regulation about e-Government Security. The absence of regulation about e-Government Security make the implementation of information security at the e-Government cannot be carried out or must be carried out independently by each Ministry, Institution, and Regional Government. This will affect the achievement of the main objectives of the e-Government implementation based on the Presidential Regulation. To answer this need, this Thesis aims to provide input on performance management and the e-Government Security governance system. This thesis is expected to fulfill the adequacy of the e-Government Security (control design) through the e-Government Security governance system. The result of this thesis is also expected to provide steps to measure the effectiveness of the regulation (control effectiveness) of the governance system through e-Government Security performance management. This thesis uses type 5 of Design Research Methodology (DRM) with. The results of this study are the e-Government Security governance system taken from 28 main models of COBIT 2019. The 28 main models were taken using the Critical Success Factor (CSF) and risks from the entire COBIT 2019 core model. The components governed by this governance system consist of six parts. The six parts are 1) Process and Information Flow; 2) Organizational Structure; 3) People, Skills and Competencies; 4) Policy and Procedure; 5) Culture, Ethics and Behavior; and 6) Services, Infrastructure and Applications. Furthermore, performance management for this governance system consists of capability and maturity levels. The capability and maturity level are derived from COBIT Performance Management (CPM) based on Capability Maturity Model Integration (CMMI). Performance management in this Thesis can be used to expand the 4 evaluation of the processes in the e-Government Evaluation Guidelines issued by the Ministry of PAN & RB. As an evaluation step for the design, the measurement experiment was carried out at Agency X. The measurement experiment was carried out specifically at the Pusat Data dan TIK. Pusat Data dan TIK is the leading sector of information technology at Agency X. The results of the measurement experiment found that the purpose of developing the e-Government Security governance system which measured using a performance management system established in this Thesis is clear, possible to be applied and needed in the agency. In addition, the results of the measurement experiment can also be used by Agency X as an initial step to make improvements related to the implementation of e-Government Security carried out by Agency X.