PERFORMANCE EVALUATION OF BTN SMART (SALES MONITORING AND REFERRAL TOOL) TO IMPROVE BTN BUSINESS PRODUCTIVITY
BTN SMART is an integrated sales force device equipped with Lead Management System (LMS) feature and data processing algoritm to monitor BTN Outlet performance that can be accessed through cellular phone and computer. This device is a support tool developed by Bank BTN in 2018 in order to achieve as...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/46279 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |